MLAK key in Victoria: cost, eligibility and where to apply

Victoria has one of the two clearest arrangements in the country. The Victorian Government, in partnership with the Master Locksmiths Association of Australasia, provides one free MLAK to Victorian Companion Card holders through a Victoria-specific claim form on the MLAA website.

Our directory records 111 MLAK-locked public toilets in Victoria from the National Public Toilet Map — a locked accessible toilet you can only open with the key.

Scheme details checked 28 July 2026; the price on 21 August 2026. Toilet counts are live from our database.

What applies in Victoria

If you do not hold a Victorian Companion Card, you use the ordinary MLAA order form and pay the standard price. Some Victorian councils additionally lend keys short-term from customer service centres, but we were not able to verify individual council loan terms, so contact your council rather than relying on second-hand summaries.

Victoria council schemes we confirmed

CouncilCostWho / notesSource
Yarra Ranges CouncilFreeCollect free from any of Council’s Community Links (service centres), weekdays 8.30am–5pm.yarraranges.vic.gov.au
Mornington Peninsula ShireFree loanBorrow at no charge from the Shire’s Customer Service Centres; same-day return (by 4pm). Buy a key to keep via the MLAA.mornpen.vic.gov.au

Other Victoria councils run comparable schemes — check yours before assuming a fee.

How to apply — the route that works everywhere

  1. 1

    Check you are eligible

    Confirm you have a disability, or written authority from a doctor, a disability organisation, a community health centre, or the owner or manager of a building with an accessible toilet.

  2. 2

    Gather your evidence

    Have one of a Disability Card, a Mobility or Disability Parking Permit, a letter from your doctor, or a letter from a recognised disability organisation on hand.

  3. 3

    Order the key

    Complete the Master Locksmiths Association national online order form, buy from a participating MLAA business member, or apply through your local council where one runs a scheme.

  4. 4

    Pay the price

    Pay $64 excluding GST (the national online price from 1 July 2025), unless a council scheme or a Victorian or South Australian Companion Card offer provides the key free.

  5. 5

    Collect or receive your key

    Collect the key over the counter, or have it posted to you, depending on how you ordered.

Find MLAK toilets in Victoria

Frequently asked questions

How do I get an MLAK key in Victoria?
Victoria has one of the two clearest arrangements in the country. The Victorian Government, in partnership with the Master Locksmiths Association of Australasia, provides one free MLAK to Victorian Companion Card holders through a Victoria-specific claim form on the MLAA website. You can always fall back to the Master Locksmiths Association national order form, which posts a key anywhere in Australia for $64 excluding GST (price from 1 July 2025).
How much does an MLAK key cost in Victoria?
$64 excluding GST from the MLAA national order form. Some Victoria councils charge less or issue keys free to eligible residents — Yarra Ranges Council (Free), Mornington Peninsula Shire (Free loan). Checked 21 August 2026.
How many accessible toilets in Victoria need an MLAK key?
Our directory records 111 public toilets in Victoria as MLAK-locked, from the National Public Toilet Map. That is what the map flags; a locked toilet the map did not record would not be counted.

MLAK in other states, and related guides

Sources