MLAK key in New South Wales: cost, eligibility and where to apply

There is no New South Wales Government scheme that issues MLAK keys centrally. In NSW the key comes either from the MLAA national order form or from your local council, and council terms differ sharply from one area to the next.

Our directory records 350 MLAK-locked public toilets in New South Wales from the National Public Toilet Map — a locked accessible toilet you can only open with the key.

Scheme details checked 28 July 2026; the price on 21 August 2026. Toilet counts are live from our database.

What applies in New South Wales

We confirmed two council schemes directly. Penrith City Council issues MLAKs at no cost to eligible residents of the Penrith local government area, one key per applicant and not transferable, on production of a Mobility Parking Permit, a Disability Card or similar, a letter from your doctor, or a letter from a disability organisation. Camden Council also issues a free key, restricted to people with disability living in the Camden LGA. Plenty of other NSW councils run comparable schemes and some charge a fee instead, so check your own council before assuming a key will be free.

New South Wales council schemes we confirmed

CouncilCostWho / notesSource
Wingecarribee Shire Council$26 (GST inc.)Eligible Shire residents only, one key per person to keep (not transferable). Non-residents order from the MLAA instead.wsc.nsw.gov.au
Penrith City CouncilFreeEligible residents of the Penrith LGA, one key per applicant to keep (not transferable).penrithcity.nsw.gov.au
Camden CouncilFreeEligible residents with disability living in the Camden LGA (not transferable).camden.nsw.gov.au

Other New South Wales councils run comparable schemes — check yours before assuming a fee.

How to apply — the route that works everywhere

  1. 1

    Check you are eligible

    Confirm you have a disability, or written authority from a doctor, a disability organisation, a community health centre, or the owner or manager of a building with an accessible toilet.

  2. 2

    Gather your evidence

    Have one of a Disability Card, a Mobility or Disability Parking Permit, a letter from your doctor, or a letter from a recognised disability organisation on hand.

  3. 3

    Order the key

    Complete the Master Locksmiths Association national online order form, buy from a participating MLAA business member, or apply through your local council where one runs a scheme.

  4. 4

    Pay the price

    Pay $64 excluding GST (the national online price from 1 July 2025), unless a council scheme or a Victorian or South Australian Companion Card offer provides the key free.

  5. 5

    Collect or receive your key

    Collect the key over the counter, or have it posted to you, depending on how you ordered.

Find MLAK toilets in New South Wales

Frequently asked questions

How do I get an MLAK key in New South Wales?
There is no New South Wales Government scheme that issues MLAK keys centrally. In NSW the key comes either from the MLAA national order form or from your local council, and council terms differ sharply from one area to the next. You can always fall back to the Master Locksmiths Association national order form, which posts a key anywhere in Australia for $64 excluding GST (price from 1 July 2025).
How much does an MLAK key cost in New South Wales?
$64 excluding GST from the MLAA national order form. Some New South Wales councils charge less or issue keys free to eligible residents — Wingecarribee Shire Council ($26 (GST inc.)), Penrith City Council (Free), Camden Council (Free). Checked 21 August 2026.
How many accessible toilets in New South Wales need an MLAK key?
Our directory records 350 public toilets in New South Wales as MLAK-locked, from the National Public Toilet Map. That is what the map flags; a locked toilet the map did not record would not be counted.

MLAK in other states, and related guides

Sources